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We are proud to present our Quality Account for 2015/16
as a sound demonstration of our commitment to quality and safety. We have aimed to measure our progress objectively, identifying where we need and want to improve centred on the areas of patient safety, clinical effectiveness and patient experience.
The Quality Account is actively owned by all our teams. Driving forward our quality initiatives is a key part of our business, and modelled on our new quality governance framework. The Quality account provides a balanced view of what we are good at and where additional improvements can be made.
Patients’ experience in our hospital/clinics is of the utmost importance to Aspen and we are committed to establishing an organisational culture that puts the patient at the center of everything we do.
The Chelmsford Private Day Surgery Hospital is a member of the trade association for independent hospitals, AIHO (the Association of Independent Healthcare Association). AIHO represents over 200 hospitals that provide services to insured, self-paying and NHS-funded patients. AIHO works with the Care Quality Commission to influence, impact and represent the high standard of quality care members provide patients within an independent healthcare setting.